Thank you for shopping with It is G. Please read our shipping policy carefully.
🌍 Shipping Locations
We offer worldwide shipping to most countries. Delivery availability may vary depending on your location.
⏱️ Processing Time
Order processing time: 1–3 business days
Orders are processed on business days (excluding weekends and holidays)
🚚 Shipping Time
As we work with international suppliers, estimated delivery times are:
USA, UK, Canada: 7–14 business days
Europe: 8–16 business days
Australia & Other Countries: 10–20 business days
Please note that shipping times may vary due to customs clearance or external factors.
💰 Shipping Charges
Shipping costs are calculated at checkout based on:
Product weight and shipping class
Destination country
Occasional promotions may include free or discounted shipping.
🛃 Customs & Duties
Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.
We are not responsible for delays caused by customs.
📦 Tracking Information
Once your order is shipped, you will receive a tracking number via email. Tracking updates may take 24–72 hours to appear.
❗ Lost or Delayed Orders
If your order is delayed beyond the estimated delivery time, please contact us at support@itisg.com. We will assist you as soon as possible.
📧 Contact Us
For shipping-related questions, contact us:
📧 Email: support@itisg.com
Thank you for shopping with It is G 🌸